1.) What format should I use when submitting documents for printing?
Raster formats: JPG, PSD, BMP and TIFF. If you wish to compress your photos, please use the 'JPEG max quality' feature for JPG files or the LZW compression method for TIFF documents.
Recommended resolution: 200-300 dpi up to 1 m2, 150 dpi up to 3 m2, and 100 dpi up to 15 m2.
Vector formats: CDR (up to X3), AI or EPS. We only accept designs in which text is converted to curves.
Color mode: CMYK or RGB
For other formats such as Microsoft Powerpoint, Word, Excel or other files, please make sure you always convert them to PDF format.
You can also do this using one of the following applications: doPDF (recommended), PDF Creator , novaPDF Lite
Should you like to order the scoring (cutting out letters and shapes along their contours) of the print as well, please also include the cut-out drawing in the vector source file you send us, making sure that you place a bleed of 1-2 mm outside the cut-out to compensate for cutting inaccuracies. For small stickers, please use a resolution of 300 dpi when sending us a rasterized file.
2.) How can I submit my files to you?
We accept files via pen drive, CD or e-mail, but you are also welcome to use our FTP server. Please ask a member of our staff for details on how to access our server.
3.) What print sizes do you offer?
The printer is capable of producing prints with a width of 160 cm and unlimited length. Material width varies for each material (see Products and Services). When printing large signs (Euro, Avenir), the graphics, photos or creatives can be printed using multiple segments. Large banners are also assembled from multiple pieces by bonding the edges.
Of course, we also offer standard size posters as follows:
Standard ISO/DIN paper sizes (mm)
A series B series C series
A4 210 × 297 B4 250 × 353 C4 229 × 324
A3 297 × 420 B3 353 × 500 C3 324 × 458
A2 420 × 594 B2 500 × 707 C2 458 × 648
A1 594 × 841 B1 707 × 1000 C1 648 × 917
A0 841 × 1189 B0 1000 × 1414 C0 917 × 1297
4.) What technology do you use and how UV resistant are your prints?
Our machinery uses mild solvent printing to produce finished materials which are both UV and water-resistant. Their useful life may vary for each material. You should definitely apply protective lacquer to your prints if you plan to use them for several years and we typically protect banners and promotional banners from exposure to physical and other impact using protective lacquering.
The inks we use are of the highest quality that's available on the market and yield brilliantly vivid colours. Since we do not use the conventional method of printing using standard drop sizes (standard dots), but instead apply variable drop sizes (variable dots), we produce gradients that are nicer and more vivid than most competitors on the market.
5.) What materials do you offer to print on?
The technology we use allows us to print on both uncoated and coated materials.
In general, we work with the following materials:
- satin-covered waterproof semi-glossy blueback poster paper
- glossy photo paper
- glossy self-adhesive film
- matte painting canvas
- one way vision (perforated film)
- mesh banner
- double-sided banner
- silk gloss printable wallpaper
- display film (for display installations)
6.) How are prices calculated?
Prices are calculated in square metres. We use the exact print size as the basis for our calculations, unlike numerous other companies which rely on material width. For uneconomically high volumes of cut-off waste, we will only charge you for the volume of cut-off waste. We provide significant volume discounts - please ask a member of our staff for more information.